I have received your pallet fork shipment this morning. Just as other customers have indicated, your attention to detail is evident in design, production, finishing and packaging. While I considered bucket forks on a cost basis since I will likely use these only occasionally, I’m glad I ordered Artillian upon opening the packaging. As a former Quality Program Manager in the Aerospace/Defense industry, I appreciated seeing the design / stress analysis, choice of materials and coatings you apply. All first rate.
There was some minor package damage on the outside during third party transit (Fed-Ex Ground), but nothing seemed to touch the frame cocooned inside. You even thought about details such as placing the paperwork in a zip lock bag and including a Werther’s Original candy. Very well done!