I have other Shipping questions

Our products range from less than 1 pound to over 100 pounds. Every order brings unique combinations of products which require the consideration of multiple shipping resources.
Fedex Ground and USPS are both “parcel” services which deliver packages right to your door. Truck freight becomes more cost effective for heavier shipments.

In any case, you will be provided with tracking information by email once the order ships so you will know when it should arrive.

If you would like to check on the cost of freight shipping before ordering, you can call or send an email with the following information:

  1. Product(s) being considered (model numbers and quantities)
  2. Your delivery zip code or country & postal code
  3. Whether you would prefer to receive your shipment via:
    • Delivery to a business with a shipping dock or forklift (the least expensive option for freight shipments)
    • Delivery to a business without a shipping dock or forklift
    • Delivery to a residence
    • Pick up at a local shipping terminal
    • Pick up at an international shipping port
    • Feel free to offer more than one option!
Manufacturing Facility
70 Hartwell Street
West Boylston, MA 01583
Tel: 508.459.4394 | Fax: 508.854.3377